One little problem setting up Cloudflare SSL via cPanel for a site

I’m not going to give a full tutorial on how to setup Cloudflare SSL for a web site using cPanel for its hosting management. There are better resources for that. However, I did run into an issue that took me a while to track down and I wanted to capture that here in hopes that it saves someone else some time.

I had everything setup on the Cloudflare side and added the keys to cPanel for my domain but received the following error:

The system did not find the Certificate Authority Bundle that matches this certificate

There was a spot in the cPanel SSL setup page for adding the CA Bundle but my Google searches weren’t returning what I needed. Somewhere along the way I finally ran into my answer, which can be found at this Cloudflare support page. Once I added the Cloudflare root certificate from that support page, my site was enabled to serve up pages via HTTPS.

Note: I setup another domain for SSL via this same setup and didn’t have to enter the Cloudflare root certificate again.

Calling a Slack Web API method from a slash command app

I’m currently trying to build a little Slack app. The (Botkit based) app is a “slash command” that also needs access to the team and user info Slack web API methods.

I ran into a problem where I needed an access token that Botkit stores in its users object store. The issue is that when I need to use the access token to call the Slack web API methods, I need to find that token. I wanted to lookup that access token via the team_id that is passed in through the slash command message, but I couldn’t if the token is in the users object store, with the install user’s ID as the key.

Here is an example of what I had in the Botkit users and teams object stores after a user installed my app:

botkit:store:teams
{"id":"T1DDTABCD","createdBy":"U1DDKABCD","url":"https://someslackteam.slack.com/","name":"slack-team-name"}

botkit:store:users
{"id":"U1DDKABCD","access_token":"xoxp-49999999999-49999999999-59999999999-7e05d2266c","scopes":["identify","commands"],"team_id":"T1DDTABCD","user":"johndoe"}

When my app gets a message, it doesn’t have access to the install user’s ID, but it does have the team ID. I needed to pass in that “access_token” for the web API calls like this:

My workaround was to get the access_token from the install user during the install process and store it with the team. This is what that code looks like:

That happens once during install and adds the access token to the teams record:

botkit:store:teams
{"id":"T1DDTABCD","createdBy":"U1DDKABCD","url":"https://someslackteam.slack.com/","name":"slack-team-name", "access_token":"xoxp-49999999999-49999999999-59999999999-7e05d2266c"}

botkit:store:users
{"id":"U1DDKABCD","access_token":"xoxp-49999999999-49999999999-59999999999-7e05d2266c","scopes":["identify","commands"],"team_id":"T1DDTABCD","user":"johndoe"}

I could then call the Slack web API like this:

Notice I’m calling the teams storage and passing in the message.team_id to look up the team for the user who submitted the command.

It’s just like riding a bike

 
The most popular (and annoying) question I was asked shortly after being hit by an SUV while riding my bicycle was whether I was going to ride my bike again. My wife was asked that question too – a lot. I think she hated the question more than I did. My response was often made with a sly smile and then something not so clever like, “If you were in a car crash, would you drive again?” I wanted to ride again ASAP. My wife was slightly less enthusiastic. She’s the one who got the call that I had been hit by an SUV. She’s the one who saw me battered and bloodied in the ER. She’s the one who had to deal with picking up the pieces for months afterwards. I didn’t care what anyone else thought about me riding again except my wife. If she really (REALLY) didn’t want me to ride again, I would stop. We talked about it and eventually came to the agreement that I would ride, even though she wasn’t going to ever love the idea. To this day, I text her before every ride, letting her know where I’m riding and about how long I think it’ll take. If she’s away from the house, then I also text her when I get back. If I don’t send those text messages – I’m in trouble – big trouble.

I don’t remember a thing about getting hit. Doctors have told me it’s best that I don’t remember, otherwise I’d likely experience PTSD symptoms of some sort. I didn’t have any fear of riding with traffic. What I did have hesitation about was riding in quieter neighborhoods with lots of side streets entering from my right, similar to the place where I got hit. My first time back on the saddle was Thursday, April 17, 2014 – a commute to and from work. My body didn’t feel too good, but mentally and emotionally it was great to be back out there. I didn’t ride a lot in those early days. My physical therapist said it was fine to ride (he was also a fellow cyclist), but to not over do it. He said being in that riding position was going to be a bit painful for a while. He was right. My neck bothered me the most, but my shoulders and left wrist also didn’t feel too good early on either. I eased back into riding. I was happy to be able to ride at all, especially only a little over two months after being hit.

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Let’s get physical

 

I had to wait to start physical therapy until the cast on my left wrist came off. That took a little over six weeks. I needed physical therapy mainly for my wrist, my left (fractured) clavicle, and right separated shoulder. My neck went along for the ride, though it probably gave me the most problems through the year (2014) I got hit. It didn’t feel “normal” until the end of 2014, maybe the start of 2015. Looking back, I should’ve pushed hard on the doctors to do something about my neck. Lesson learned.

Physical therapy (PT) was a pretty foreign concept for me. I remember spending a brief amount of time in high school getting my knees looked at due to tendonitis, but there wasn’t much “physical” there aside from some ultra sound sessions. In total, I did about eight weeks of PT, with each week including three 1.5 hour session days. Each early morning session started the same: heat, ultra sound on my wrist and both shoulders, and then stretches with the physical therapist. From there I would head over to the fitness area of the facility and do the equivalent of riding a bike with my hands. I’d crank away with my arms for ten minutes before starting any exercises. I felt like a real pro.

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With (more than) a little help from my friends

I like to think that I’m in control of much more than I am. Getting hit by that SUV while riding my bike and having to recover from that has been a harsh reminder of how little control I have. It’s also been a reminder of how thankful I am to have people in my life who care about and for me. Below are just some of the people who helped me during a great time of need.

My wife has probably suffered through this more than me. She had to see me shortly after I got hit, covered in blood, laying on an hospital ER bed, looking like a zombie. She was the one who drove me to endless doctor and dentist appointments. While most people didn’t see me much for a month after being hit, my wife saw me everyday and did her best to get me anything she could to help me. She had to answer the endless questions about how I was doing, what the status of “our case” was, etc. After a while, it all wears you down. Through it all, my wife, Kelly, was there for me and continues to be there for me, even as I know I wreck her nerves by continuing to ride my bicycle. I love her very much.

The king of hurt

Special thanks to my daughter who gave me the title of “The king of hurt” during the early days of my recovery.

There were numerous people from Zappos who went above and beyond to help me and my family during our time of need. There were Rachel and Susan who took our kids out for the day to have some fun. There were numerous people who provided meals. Others provided cards and other gifts to help cheer me up. A number of people stepped up and filled in to handle my absence at work. There is one person who stands out most of all, Mr. Ken. Yes, Mr. Ken. His name comes after he told some of us a story where he was on vacation and all the hotel staff called him, “Mr. Ken.” The name stuck. Mr. Ken came to the hospital and got the honor of watching me puke blood into a bucket. He visited later on when (honestly), I didn’t feel like seeing anyone, but was really happy to see him. He checked in on me, got my computer for me, kept me in the loop on stuff going on at work. He made sure I knew that if I needed anything, anything at all, he was there for me. Many thanks to Mr. Ken for all his support and help along the way.

Last, but not least, I need to thank those from our church, Spring Meadows Presbyterian, who provided meals, prayer and some practical advice along the way. While I didn’t eat much during that time, my family did and every meal that was provided was one less thing my wife had to deal with.

I had a lot of help along the way. I am truly thankful.


I’m capturing my journey towards recovery after being hit by an SUV while riding my bicycle on February 8th, 2014. I’ve learned quite a bit along the way and want to share those lessons. I’m not a doctor, lawyer, or any other sort of expert in this area. Any insights I provide along the way should be taken as my insights to my particular situation. In other words, seek professional counsel if you find yourself in similar circumstances. See more here.